A Single Point of Contact for Your IT Service Needs
That's the beauty of a Managed Service solution from InfoQuest. One company to call for everything from computer maintenance to vendor management. Do you find yourself dealing with one company for computer maintenance, another for backups, and another for web hosting, email, and networking? Do the computers that are supposed to save you time end up occupying all your time?
InfoQuest provides a single point of contact for all your information technology needs. We learn your business, form a bond with your team, provide professional solutions that don't cost an arm and a leg --and best of all, save you time.
Patch Management
Are your servers running on a Windows operating system? If so, then you already know how critical it is to keep system and security patches as current as possible. Critical system patches are delivered weekly and sometimes daily. InfoQuest will make sure your computers are up-to-date and protected.
Anti-virus/Spy-ware
Everyone should have software in place to address anti-virus and spy-ware. There are organizations that make millions of dollars a month planting spy-ware on computers and then fooling people into the purchase of software that supposedly fixes the problem. Don't let your computers become vulnerable to this type of activity. InfoQuest will ensure your staff and computers are both up-to-date on the latest measures designed to stop these attacks before they become a problem.
Ongoing Server Maintenance
Running low on memory, need to upgrade hard disk space, or maybe just the operating system or a software component? These are all time consuming tasks that if done incorrectly can result in hours or even days of unnecessary downtime or lost revenue for your business. Whether your servers are located in your office or you decide to co-locate them with InfoQuest, our technicians are ready to be of service when you have the need.
Help Desk
Not ready to hire another IT support person for your staff --or maybe you've been forced to downsize? The IT experts at InfoQuest are never more than a phone call or email away. We even have plans that allow you to call for support only when you need it.
Voice Over IP
Save thousands of dollars each month when you replace your traditional phone system with a voice over IP system. How do we know? InfoQuest implemented its own system and went from spending $2,000 a month for phone service to roughly $150 a month. Your VOIP phone systems can run from the InfoQuest data center and provide you and your employees with access to your phones from work, home or when you're on the road. InfoQuest will show you how to save thousands of dollars using VOIP.
Professional Services
Everything we do these days relies on computers and computer software. So it should be no surprise when we find ourselves spending so much time evaluating computer systems, software configurations, or performing complex installations. If you have an IT staff you know how complex these tasks can be. If you don't have an IT staff you know how frustrating it can be to undertake computer projects on your own. InfoQuest is available to assist your staff or to be your staff when business requirements dictate the need for complex computer systems.
Vendor Management
Who should we call for the network? What about security or our phones? The computer's warranty is ready to expire, should we call to renew it? We all know there are an endless list of decisions to be made and relationships to manage when it comes to keeping our computers and software running at top speed. Do you find it taking too much of your time to manage all these separate relationships? InfoQuest is ready to step in and help out. Let us make the call to the vendor. We'll negotiate on your behalf, look for the best plan of action and give you the information you need to make the decisions that drive your business forward.
InfoQuest Managed Service solutions are backed by InfoQuest Support --since 1994, a name you can trust.